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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Garner

November 4, 2025

5  out of  5
rating by Amber Garner
"Theo was a great help. He was very kind and friendly and easy to talk with. He was such a great help! 😊"
We responded:
"Amber, thank you for your wonderful feedback! I'm happy to hear that Theo provided you with such a positive experience. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Adrian White

October 30, 2025

5  out of  5
rating by Adrian White
"Colin is awesome! He's doing an amazing job! He has been holding us down for the last couple of years. I appreciate him and his wonderful team!"
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Soky Vondett

October 27, 2025

5  out of  5
rating by Soky Vondett
"I wanted to talk to agents about car and home insurance coverage. We had USAA for many years with a premium of over $400. But now it was time to look for a more economical coverage. I spoke with several agents with different insurances before making a decision. I decided to go with State Farm. My agent handled the transfer from one to the other smoothly and efficiently. The agent was able to save me 1/2 of what I was paying. Not bad! I accomplished what I set out to do. Get car and home insurance coverage at a reasonable price in the most pleasant way. Thank you Jordan!"
We responded:
"Thank you, Soky, for sharing your experience! I'm happy to hear that Jordan made the transition to State Farm smooth and efficient for you. It's great that you were able to find a more economical option for your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Marilyn Dates

October 27, 2025

5  out of  5
rating by Marilyn Dates
"Great experience and very appreciative follow-up."
We responded:
"Thank you, Marilyn! I'm happy you had a great experience with us and appreciated the follow-up. If you ever need anything else, feel free to reach out!"
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Lance Amos

October 8, 2025

5  out of  5
rating by Lance Amos
"Great customer service was able to work out a great deal and save over $150 from my previous company. Richard was professional and very helpful to my needs. Highly recommended."
We responded:
"Lance, thank you for your fantastic feedback! I'm happy to hear that Richard provided you with excellent service and helped you save money. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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angela williams

October 7, 2025

5  out of  5
rating by angela williams
"Jordan Brooks, was very kind and patient with me. No problems answering questions, he help to get insurance I needed for to 2 vehicles. I would not have a problem with referring anyone to State Farm Insurance ."
We responded:
"Angela, thank you for sharing your experience! I'm happy to hear that Jordan was kind and patient while helping you with your insurance needs. Your willingness to refer others means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Rico Williams

September 27, 2025

5  out of  5
rating by Rico Williams
"Richard at State Farm has been absolutely amazing! He’s professional, knowledgeable, and always takes the time to explain everything clearly. He genuinely cares about his clients and makes sure you get the coverage that best fits your needs. Anytime I’ve had a question or needed assistance, Richard has been quick to respond and extremely helpful. It’s rare to find someone who goes above and beyond like he does. Highly recommend Richard if you’re looking for great service and peace of mind!”"
We responded:
"Thank you, Rico, for sharing your wonderful experience with Richard! I'm happy to hear that he has been so helpful and attentive to your needs. Our team is dedicated to providing exceptional service, and it's great to know Richard has made such a positive impact. If you ever need anything else, just let us know!"
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Lashandra Lofties

September 26, 2025

5  out of  5
rating by Lashandra Lofties
"Thanks Beth Tustin for helping me get coverage so fast on my new vehicle purchase!!!"
We responded:
"Lashandra, thank you for your kind words! I'm happy to hear that Beth was able to assist you quickly with your new coverage. We’re always here to help with any of your insurance needs. Enjoy your new ride!"
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Kevin Smith

September 22, 2025

5  out of  5
rating by Kevin Smith
"Beth and the State Farm team @Colin Vickrey handled my claim issue with expertise. Beth never failed to update me on a daily basis and did so with kindness and respect. Beth made all this happen all while dealing with phone provider outages and text message hiccups. Thank you Beth for your unwavering dedication to the me and the State Farm team. 5 Star service!"
We responded:
"Thank you, Kevin! I'm happy to hear that Beth and our team were able to assist you with such dedication and professionalism. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Joneshia Moore

September 18, 2025

5  out of  5
rating by Joneshia Moore
"Great experience. Very helpful staff. Beth was great!"
We responded:
"Joneshia, thank you! We appreciate you taking the time to leave us a positive review!"
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Patricia Gregory

September 18, 2025

5  out of  5
rating by Patricia Gregory
""Richard at State Farm made the insurance process incredibly easy and stress-free. He was friendly, knowledgeable, and answered all of my questions clearly. I highly recommend him to anyone looking for great service!"."
We responded:
"Thank you, Patricia! I'm happy to hear that Richard made your experience with us easy and stress-free. It's wonderful to know that his friendly and knowledgeable approach was helpful. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Mark Curtis

September 18, 2025

5  out of  5
rating by Mark Curtis
"Sent Colin's staff my new vehicle information and had new temporary cards in minutes! Great service! Thankfully the newer vehicle with more/better safety features got a discount and less than the policy on my old truck!"
We responded:
"Mark, thank you for sharing your experience! I'm happy to hear that our team was able to assist you quickly. We appreciate your trust in us and are here for any future insurance needs!"
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Shayla Jones

September 12, 2025

5  out of  5
rating by Shayla Jones
"Great experience! Staff was very helpful. Thanks again for being so helpful!"
We responded:
"Thank you, Shayla! I'm happy you had a great experience with our team. We're here to help with any insurance needs you might have. Feel free to reach out anytime!"
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Michael James

September 5, 2025

5  out of  5
rating by Michael James
"This is how an insurance company should be. Absolutely, hands down the best customer service I have ever had. You get to actually speak to YOUR agent!!! Highly recommend"
We responded:
"Michael, thank you for your fantastic feedback! I'm happy to know that you value the personal connection and service we provide. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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South Memphis

September 4, 2025

5  out of  5
rating by South Memphis
"Great and timely service"
We responded:
"Thank you! I'm happy you appreciated our great and timely service. If you ever need anything else, feel free to reach out!"
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Iesha Perkins

August 29, 2025

5  out of  5
rating by Iesha Perkins
"Theo was professional and ensured I was satisfied every step of the way. I definitely recommend him."
We responded:
"Thank you, Iesha! I'm happy to hear that Theo provided you with such professional service and ensured your satisfaction. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
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Caitlin McDaniel

August 21, 2025

5  out of  5
rating by Caitlin McDaniel
"Saved me $200 monthly on my auto insurance. Thanks Jordan!"
We responded:
"Caitlin, thank you for your review! I'm happy to hear that Jordan was able to help you save money on your insurance. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Diamond Owens

August 19, 2025

5  out of  5
rating by Diamond Owens
"I’ve been speaking with Mr. Theo and he always provide the very best customer service and I definitely recommend him for all of your inquiries! 10/10 My mom & I have been with Statefarm for 5+ years and Theo always take great care of us!"
We responded:
"Hey Diamond, Thanks a ton for the awesome review! I'm really happy to hear that Theo has been providing you with top-notch customer service. Your recommendation means a lot to us. If you have any more inquiries or need assistance, we're always here for you! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Marcia Sharp

August 19, 2025

5  out of  5
rating by Marcia Sharp
"Richard provided superior customer service. He was very patient, kind, and professional. He went above and beyond to ensure that all my needs were met."
We responded:
"Thank you for your review, Marcia! I'm happy to hear that Richard delivered exceptional service and took great care of your needs. Our team is committed to providing the best experience possible. If there's anything else we can assist you with, feel free to reach out!"
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new blood

August 11, 2025

5  out of  5
rating by new blood
"Jordan was patient and experienced, worked with my needs and came up with plan that fit my needs, great job !!!! Thank you!!!!"
We responded:
"Thank you for your review! I'm happy to hear that Jordan was able to assist you with patience and expertise. It's great to know that the plan fits your needs perfectly. We appreciate your feedback and are here if you need anything else!"
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Cameron Runnles

July 31, 2025

5  out of  5
rating by Cameron Runnles
"Excellent Service! The Agent that helped Me Theo was very helpful and professional. I Purchase Rental Insurance from him and looking to get car insurance also.Thanks once again for everything!"
We responded:
"Thank you, Cameron! I'm happy to hear that Theo provided you with helpful and professional service. We're glad you chose us for your insurance and look forward to assisting you with car insurance as well. Let us know if there's anything else we can do for you!"
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Ellen

July 29, 2025

5  out of  5
rating by Ellen
"I was able to save money and everyone has been so helpful and responsive!"
We responded:
"Thank you for your review, Ellen. I'm happy to hear that you saved money and found our team helpful and responsive. We're committed to providing excellent service! Let us know if there's anything else we can assist you with."
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Ursula Lewis

July 26, 2025

5  out of  5
rating by Ursula Lewis
"I was.so happy to stop in at State Farm on 8385 US Highway 64. Colin V. was supper nice . But Theo H. who i receive my quote from was very polite and took his time to help me. I receive Excellent Service from Theo he got me back with state farm very happy. THANK YOU ALL FOR LETTING ME IN 5 Minutes before closing. GO SEE THEM IF YOU ."
We responded:
"Thank you for your review, Ursula! I'm glad to hear that we provided you with excellent service. It's wonderful that Theo took the time to assist you and that you felt welcomed even close to closing time. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Coach Black

July 25, 2025

5  out of  5
rating by Coach Black
"Beth is awesome!!! Very nice customer service"
We responded:
"Thank you! I'm happy to hear that Beth provided you with such great customer service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Katie Marie

July 23, 2025

5  out of  5
rating by Katie Marie
"Thank you Beth for taking the time to explain my policy coverage to me! I appreciate your patience. I truly wish you a great rest of your day! Catherine ☺️"
We responded:
"Thank you for your review, Katie Marie! I'm glad Beth could assist you with your policy coverage and provide the patience you needed. We appreciate your kind words and wish you a wonderful day too! Let us know if there's anything else we can do for you."