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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lance Amos

October 8, 2025

5  out of  5
rating by Lance Amos
"Great customer service was able to work out a great deal and save over $150 from my previous company. Richard was professional and very helpful to my needs. Highly recommended."
We responded:
"Lance, thank you for your fantastic feedback! I'm happy to hear that Richard provided you with excellent service and helped you save money. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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angela williams

October 7, 2025

5  out of  5
rating by angela williams
"Jordan Brooks, was very kind and patient with me. No problems answering questions, he help to get insurance I needed for to 2 vehicles. I would not have a problem with referring anyone to State Farm Insurance ."
We responded:
"Angela, thank you for sharing your experience! I'm happy to hear that Jordan was kind and patient while helping you with your insurance needs. Your willingness to refer others means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Rico Williams

September 27, 2025

5  out of  5
rating by Rico Williams
"Richard at State Farm has been absolutely amazing! He’s professional, knowledgeable, and always takes the time to explain everything clearly. He genuinely cares about his clients and makes sure you get the coverage that best fits your needs. Anytime I’ve had a question or needed assistance, Richard has been quick to respond and extremely helpful. It’s rare to find someone who goes above and beyond like he does. Highly recommend Richard if you’re looking for great service and peace of mind!”"
We responded:
"Thank you, Rico, for sharing your wonderful experience with Richard! I'm happy to hear that he has been so helpful and attentive to your needs. Our team is dedicated to providing exceptional service, and it's great to know Richard has made such a positive impact. If you ever need anything else, just let us know!"
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Lashandra Lofties

September 26, 2025

5  out of  5
rating by Lashandra Lofties
"Thanks Beth Tustin for helping me get coverage so fast on my new vehicle purchase!!!"
We responded:
"Lashandra, thank you for your kind words! I'm happy to hear that Beth was able to assist you quickly with your new coverage. We’re always here to help with any of your insurance needs. Enjoy your new ride!"
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Kevin Smith

September 22, 2025

5  out of  5
rating by Kevin Smith
"Beth and the State Farm team @Colin Vickrey handled my claim issue with expertise. Beth never failed to update me on a daily basis and did so with kindness and respect. Beth made all this happen all while dealing with phone provider outages and text message hiccups. Thank you Beth for your unwavering dedication to the me and the State Farm team. 5 Star service!"
We responded:
"Thank you, Kevin! I'm happy to hear that Beth and our team were able to assist you with such dedication and professionalism. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Joneshia Moore

September 18, 2025

5  out of  5
rating by Joneshia Moore
"Great experience. Very helpful staff. Beth was great!"
We responded:
"Joneshia, thank you! We appreciate you taking the time to leave us a positive review!"
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Patricia Gregory

September 18, 2025

5  out of  5
rating by Patricia Gregory
""Richard at State Farm made the insurance process incredibly easy and stress-free. He was friendly, knowledgeable, and answered all of my questions clearly. I highly recommend him to anyone looking for great service!"."
We responded:
"Thank you, Patricia! I'm happy to hear that Richard made your experience with us easy and stress-free. It's wonderful to know that his friendly and knowledgeable approach was helpful. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Mark Curtis

September 18, 2025

5  out of  5
rating by Mark Curtis
"Sent Colin's staff my new vehicle information and had new temporary cards in minutes! Great service! Thankfully the newer vehicle with more/better safety features got a discount and less than the policy on my old truck!"
We responded:
"Mark, thank you for sharing your experience! I'm happy to hear that our team was able to assist you quickly. We appreciate your trust in us and are here for any future insurance needs!"
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Shayla Jones

September 12, 2025

5  out of  5
rating by Shayla Jones
"Great experience! Staff was very helpful. Thanks again for being so helpful!"
We responded:
"Thank you, Shayla! I'm happy you had a great experience with our team. We're here to help with any insurance needs you might have. Feel free to reach out anytime!"
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Michael James

September 5, 2025

5  out of  5
rating by Michael James
"This is how an insurance company should be. Absolutely, hands down the best customer service I have ever had. You get to actually speak to YOUR agent!!! Highly recommend"
We responded:
"Michael, thank you for your fantastic feedback! I'm happy to know that you value the personal connection and service we provide. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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South Memphis

September 4, 2025

5  out of  5
rating by South Memphis
"Great and timely service"
We responded:
"Thank you! I'm happy you appreciated our great and timely service. If you ever need anything else, feel free to reach out!"
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Iesha Perkins

August 29, 2025

5  out of  5
rating by Iesha Perkins
"Theo was professional and ensured I was satisfied every step of the way. I definitely recommend him."
We responded:
"Thank you, Iesha! I'm happy to hear that Theo provided you with such professional service and ensured your satisfaction. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
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Caitlin McDaniel

August 21, 2025

5  out of  5
rating by Caitlin McDaniel
"Saved me $200 monthly on my auto insurance. Thanks Jordan!"
We responded:
"Caitlin, thank you for your review! I'm happy to hear that Jordan was able to help you save money on your insurance. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Adrian White

August 19, 2025

5  out of  5
rating by Adrian White
"Colin is awesome! He's doing an amazing job! He has been holding us down for the last couple of years. I appreciate him and his wonderful team!"
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Diamond Owens

August 19, 2025

5  out of  5
rating by Diamond Owens
"I’ve been speaking with Mr. Theo and he always provide the very best customer service and I definitely recommend him for all of your inquiries! 10/10 My mom & I have been with Statefarm for 5+ years and Theo always take great care of us!"
We responded:
"Hey Diamond, Thanks a ton for the awesome review! I'm really happy to hear that Theo has been providing you with top-notch customer service. Your recommendation means a lot to us. If you have any more inquiries or need assistance, we're always here for you! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Marcia Sharp

August 19, 2025

5  out of  5
rating by Marcia Sharp
"Richard provided superior customer service. He was very patient, kind, and professional. He went above and beyond to ensure that all my needs were met."
We responded:
"Thank you for your review, Marcia! I'm happy to hear that Richard delivered exceptional service and took great care of your needs. Our team is committed to providing the best experience possible. If there's anything else we can assist you with, feel free to reach out!"
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new blood

August 11, 2025

5  out of  5
rating by new blood
"Jordan was patient and experienced, worked with my needs and came up with plan that fit my needs, great job !!!! Thank you!!!!"
We responded:
"Thank you for your review! I'm happy to hear that Jordan was able to assist you with patience and expertise. It's great to know that the plan fits your needs perfectly. We appreciate your feedback and are here if you need anything else!"
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Cameron Runnles

July 31, 2025

5  out of  5
rating by Cameron Runnles
"Excellent Service! The Agent that helped Me Theo was very helpful and professional. I Purchase Rental Insurance from him and looking to get car insurance also.Thanks once again for everything!"
We responded:
"Thank you, Cameron! I'm happy to hear that Theo provided you with helpful and professional service. We're glad you chose us for your insurance and look forward to assisting you with car insurance as well. Let us know if there's anything else we can do for you!"
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Ellen

July 29, 2025

5  out of  5
rating by Ellen
"I was able to save money and everyone has been so helpful and responsive!"
We responded:
"Thank you for your review, Ellen. I'm happy to hear that you saved money and found our team helpful and responsive. We're committed to providing excellent service! Let us know if there's anything else we can assist you with."
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Ursula Lewis

July 26, 2025

5  out of  5
rating by Ursula Lewis
"I was.so happy to stop in at State Farm on 8385 US Highway 64. Colin V. was supper nice . But Theo H. who i receive my quote from was very polite and took his time to help me. I receive Excellent Service from Theo he got me back with state farm very happy. THANK YOU ALL FOR LETTING ME IN 5 Minutes before closing. GO SEE THEM IF YOU ."
We responded:
"Thank you for your review, Ursula! I'm glad to hear that we provided you with excellent service. It's wonderful that Theo took the time to assist you and that you felt welcomed even close to closing time. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Coach Black

July 25, 2025

5  out of  5
rating by Coach Black
"Beth is awesome!!! Very nice customer service"
We responded:
"Thank you! I'm happy to hear that Beth provided you with such great customer service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Katie Marie

July 23, 2025

5  out of  5
rating by Katie Marie
"Thank you Beth for taking the time to explain my policy coverage to me! I appreciate your patience. I truly wish you a great rest of your day! Catherine ☺️"
We responded:
"Thank you for your review, Katie Marie! I'm glad Beth could assist you with your policy coverage and provide the patience you needed. We appreciate your kind words and wish you a wonderful day too! Let us know if there's anything else we can do for you."
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Tasha Romero

July 10, 2025

5  out of  5
rating by Tasha Romero
"I have loved and adored this State Farm office since opening my policy back in 2023. They are very responsive and helpful no matter how much time it takes to explain various quotes. I currently have my mortgage and car insurance with them and they have been great to present date. I’ve been dealing with Beth for the last two years and she is on top of everything. Another sweet thing I’ve noticed is they mail Christmas cards, and birthday cards which is another sweet attention to detail that I’ve never received elsewhere. ❣️"
We responded:
"Thank you, Tasha! I'm so happy to hear about your positive experience with our office. It's wonderful to know that Beth has been such a great help to you over the years. We love adding those personal touches like Christmas and birthday cards! If you ever need anything else, just let us know."
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Mirayah Mcnary

July 10, 2025

5  out of  5
rating by Mirayah Mcnary
"Theo provided excellent and fast customer service! He found me a great quote quickly, and I was able to start my plan without any hassle. Friendly, efficient, and professional — 10/10 recommend!"
We responded:
"Thank you for your review, Mirayah! I'm happy to hear that Theo delivered such efficient and friendly service. It's great to know you had a smooth experience starting your plan. We’re here to help with anything else you might need!"
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Jan Spurlin

July 7, 2025

5  out of  5
rating by Jan Spurlin
"My experience with State Farm and Richard Faskell was superb! It was such an easy process and I am very pleased with the how smooth everything went. I'm proud to have State Farm and Richard as my insurance agency."
We responded:
"Thank you for your review, Jan! I'm happy to hear that Richard made the process easy and smooth for you. We're proud to have you with us at State Farm. Let us know if there's anything else we can assist you with!"