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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Kowalski

Thomas Kowalski

March 20, 2025

5  out of  5
rating by Thomas Kowalski
"I called in to charge a couple of things on my account and Beth made it super fast and easy for me. Thanks for your help!"
We responded:
"Thank you, Thomas, for sharing your experience! I'm glad Beth could assist you quickly and efficiently. If you need anything else, feel free to reach out. We're here to help!"
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Judith Rader

March 14, 2025

5  out of  5
rating by Judith Rader
"Richard has been my go to person at this office. He found me insurance I could afford being on social security it’s not easy. Everything was easy and stress free. He was very helpful. Thank you so much Richard."
We responded:
"Thank you, Judith, for sharing your experience! I'm happy to hear that Richard was able to assist you in finding affordable insurance and make the process stress-free. It's wonderful to know that he was so helpful. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mat Keathley

March 13, 2025

5  out of  5
rating by Mat Keathley
"Colin and his team are absolutely amazing! Jordan was extremely helpful and provided excellent service during my recent transfer of both auto and homeowners insurance over to State Farm. I highly recommend Colin and his team for any insurance needs you may have. Thanks again Jordan!"
We responded:
"Thank you, Mat, for your wonderful review! I'm glad to know that Jordan was able to assist you effectively with your insurance transfer. Your recommendation means a lot to us. If you ever have more insurance needs or questions, feel free to reach out to our office anytime."
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Deion smith

March 6, 2025

5  out of  5
rating by Deion smith
"they always answer right away and get me taken care of ASAP. I highly recommend them to anybody. It is worth the money. Beth was amazing like always"
We responded:
"We love seeing reviews like this, Deion! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Sophia Wilson

March 6, 2025

5  out of  5
rating by Sophia Wilson
"Richard is very professional and helpful. I let him know what I was looking for and that I need to save money and he did just that."
We responded:
"Thank you, Sophia, for sharing your experience! I'm happy to know that Richard was able to assist you professionally and help you save money. It's great to have him as part of our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Shayla Jones

March 5, 2025

5  out of  5
rating by Shayla Jones
"Great experience! Staff was very helpful."
We responded:
"Thank you, Shayla! I'm happy you had a great experience with our team. We're here to help with any insurance needs you might have. Feel free to reach out anytime!"
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Antonio Wade Jr

March 4, 2025

5  out of  5
rating by Antonio Wade Jr
"I have not had a claim with this company and hopefully I won't, but in the short time I have been with them they have been nothing but professional. They are quick to follow up, and always friendly over the phone. They also provided really good rates. I'm confident I made a good decision in choosing them for my insurance needs"
We responded:
"Thank you, Antonio, for sharing your experience! I'm glad to know that you've found our team professional and friendly. It's wonderful that you're satisfied with the rates we provided. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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Prudencia Kitao

February 27, 2025

5  out of  5
rating by Prudencia Kitao
"I called with a few question regarding my insurance policy, Beth was really helpful…"
We responded:
"Thank you, Prudencia, for your wonderful review! I'm happy to hear that Beth was able to assist you with your insurance policy questions. Our team is always here to help, so feel free to reach out for any future needs or inquiries. Have a great day!"
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Kelsey Krushinski

February 11, 2025

5  out of  5
rating by Kelsey Krushinski
"Great customer service and response during my switch to State Farm. Colin did a great job helping me transition my home owner's and car insurance to State Farm!"
We responded:
"Thank you, Kelsey! I'm glad to know that you appreciated the customer service and support during your switch to State Farm. It was a pleasure assisting you with transitioning your insurance. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Tanisha Coleman

Tanisha Coleman

February 4, 2025

5  out of  5
rating by Tanisha Coleman
"Very friendly, great communication"
We responded:
"Thank you, Tanisha! I'm glad you found our communication effective and our team friendly. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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James Dennis

January 30, 2025

5  out of  5
rating by James Dennis
"Got a lot done in only a few texts! Thanks!"
We responded:
"Thank you, James, for taking the time to share your experience with our Memphis State Farm office! We are happy to hear that we were able to assist you with your insurance needs."
Profile photo of Frank Kirkpatrick

Frank Kirkpatrick

January 23, 2025

5  out of  5
rating by Frank Kirkpatrick
"Richard has been great. It seems to make no difference who you speak with at their office, they all are very helpful. Would highly recommend !"
We responded:
"Thank you, Frank, for your wonderful feedback! I'm glad to hear that Richard and the rest of our team have been so helpful. Your recommendation means a lot to us."
Profile photo of Cynthia Hughes

Cynthia Hughes

January 22, 2025

5  out of  5
rating by Cynthia Hughes
"Jordan is amazing! He helps with everything from deductible questions to claim questions! Literally couldn’t ask for a better agent!"
We responded:
"Thank you, Cynthia! I'm so happy to hear that Jordan has been such a great help with your deductible and claim questions. We appreciate your feedback and are glad to have Jordan on our team. If you have any more questions or need assistance, feel free to reach out to our office anytime."
Profile photo of Julianne Brooks

Julianne Brooks

January 22, 2025

5  out of  5
rating by Julianne Brooks
"Working with Jordan Brooks has made dealing with insurance so, so easy! He answered all of my millions of questions and is very thorough. Big recommend."
We responded:
"I'm happy to hear that Jordan made your insurance experience so easy, Julianne! It's great to know he was able to answer all your questions thoroughly. We appreciate your recommendation and are here for any further insurance needs you may have. Thank you for choosing us!"
Profile photo of BROC Properties, Realtors

BROC Properties, Realtors

January 16, 2025

5  out of  5
rating by BROC Properties, Realtors
"Beth is the best!!! She's always helpful, always a professional.✨⭐⭐"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Beth has been consistently helpful and professional. Her dedication truly shines through, and we're grateful to have her on our team. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Profile photo of Hope Crayton

Hope Crayton

December 27, 2024

5  out of  5
rating by Hope Crayton
"Thanks for a great experience with State Farm, all concerns we're addressed in a timely manner."
We responded:
"Thank you, Hope, for your wonderful feedback! I'm glad to know that your experience with us was positive and that all your concerns were addressed promptly. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Shanice Williams

Shanice Williams

December 17, 2024

5  out of  5
rating by Shanice Williams
"It was a pleasure working with Theo. He made the process of getting insurance very easy. Pleasant, informed, and always willing to answer my questions. I highly recommend State Farm and Theo to anyone searching for a customer-focused insurance company."
We responded:
"Thank you, Shanice, for sharing your experience! I'm glad to hear that Theo made the insurance process easy and enjoyable for you. It's wonderful to know that his pleasant and informed approach left such a positive impression. We truly appreciate your recommendation and are here for any further insurance needs or questions you might have!"
Profile photo of Carol Ricossa

Carol Ricossa

December 17, 2024

5  out of  5
rating by Carol Ricossa
"Jordan was so patient and professional and got me a good deal on a bundle!"
We responded:
"Thank you, Carol! I'm glad to hear that Jordan provided you with such patient and professional service. It's wonderful that he was able to secure a great deal on your bundle. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Chad Jones

Chad Jones

December 13, 2024

5  out of  5
rating by Chad Jones
"Bee using them for my insurance needs for a couple of years now. Very happy with their service!"
We responded:
"Thank you, Chad, for your continued trust over the years! We're glad to hear you're satisfied with our service. If you ever have questions or need assistance, we're here to help."
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Wonda Staples

December 5, 2024

5  out of  5
rating by Wonda Staples
"Colin is the best agent hands down. We did the bundle and saved big time. Thanks State Farm"
We responded:
"Wonda, I'm so glad to hear you had a positive experience with our office! It's wonderful that bundling your policies worked out so well for you. We're always here to help with any other insurance needs or questions. Thanks for choosing State Farm!"
Profile photo of Judy Longoria

Judy Longoria

December 3, 2024

5  out of  5
rating by Judy Longoria
"We met with Beth today. She was friendly and very knowledgeable. It feels good to be known as a person with our insurance agency instead of just a name when something happens."
We responded:
"Thank you, Judy! I'm glad you had a positive experience with Beth. It's wonderful to know you feel recognized and valued as a person with our agency. We're always here to help with any of your insurance needs."
Profile photo of parnian kheirkhah

parnian kheirkhah

December 2, 2024

5  out of  5
rating by parnian kheirkhah
"They helped me with choosing an insurance option which is a good fit for me."
We responded:
"Parnian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Colin Vickrey - State Farm Insurance Agent"
Profile photo of Ikema Williams

Ikema Williams

November 22, 2024

5  out of  5
rating by Ikema Williams
"Great service with State Farm. I had the pleasure of speaking with Theo and it was a pleasure having him to insure my vehicle with the best quote."
We responded:
"Ikema, thank you for your wonderful review! I'm glad Theo could assist you with insuring you and finding the best quote. We appreciate your trust in our service and are here for any future needs or questions. Have a great day!"
Profile photo of josh E

josh E

November 21, 2024

5  out of  5
rating by josh E
"This may be long if you like reading great reviews. 1st of all ain't nothing like statefarm too have as a insurance company. Beth, Jordan, and Theo are wonderful people. They've all helped me so much through my time being with them. I've been with them for sometime over a year and wouldn't leave. The amount of feedback, the help they give its all nothing but positivity. I've been called before about my previous insurance giving me a cheaper quote but I love love statefarm and can't and wouldn't leave. They love their people they get to serve as I'm sure the people love them like me. Theo was the 1st one I called and met in person and over the phone who signed me onto statefarm. I'd rate this place 5 star or more any day since I've been with them and was the reason I chose this location over others (the rating and how close they were to me). Nothing but love and positivity to these people. I can say more but am not sure what else to say, just thank you to this wonderful team."
We responded:
"Josh, thank you so much for your wonderful review! We're incredibly happy to hear about your positive experience with our team. Beth, Jordan, and Theo are indeed fantastic, and it's great to know they've been able to assist you so well over the past year. Your loyalty and kind words mean a lot to us. We're here to provide the greatest service possible and are glad to have you as part of our family here in Memphis. If you ever need anything, don't hesitate to reach out. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Palestine 1948

Palestine 1948

November 18, 2024

5  out of  5
rating by Palestine 1948
"Beth Tustin Is the best"
We responded:
"Beth is indeed fantastic! We're happy to have her on our team and grateful for your positive feedback. If you need any further assistance, don't hesitate to reach out. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"