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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Longoria

Judy Longoria

December 3, 2024

5  out of  5
rating by Judy Longoria
"We met with Beth today. She was friendly and very knowledgeable. It feels good to be known as a person with our insurance agency instead of just a name when something happens."
We responded:
"Thank you, Judy! I'm glad you had a positive experience with Beth. It's wonderful to know you feel recognized and valued as a person with our agency. We're always here to help with any of your insurance needs."
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parnian kheirkhah

December 2, 2024

5  out of  5
rating by parnian kheirkhah
"They helped me with choosing an insurance option which is a good fit for me."
We responded:
"Parnian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Colin Vickrey - State Farm Insurance Agent"
Profile photo of Ikema Williams

Ikema Williams

November 22, 2024

5  out of  5
rating by Ikema Williams
"Great service with State Farm. I had the pleasure of speaking with Theo and it was a pleasure having him to insure my vehicle with the best quote."
We responded:
"Ikema, thank you for your wonderful review! I'm glad Theo could assist you with insuring you and finding the best quote. We appreciate your trust in our service and are here for any future needs or questions. Have a great day!"
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josh E

November 21, 2024

5  out of  5
rating by josh E
"This may be long if you like reading great reviews. 1st of all ain't nothing like statefarm too have as a insurance company. Beth, Jordan, and Theo are wonderful people. They've all helped me so much through my time being with them. I've been with them for sometime over a year and wouldn't leave. The amount of feedback, the help they give its all nothing but positivity. I've been called before about my previous insurance giving me a cheaper quote but I love love statefarm and can't and wouldn't leave. They love their people they get to serve as I'm sure the people love them like me. Theo was the 1st one I called and met in person and over the phone who signed me onto statefarm. I'd rate this place 5 star or more any day since I've been with them and was the reason I chose this location over others (the rating and how close they were to me). Nothing but love and positivity to these people. I can say more but am not sure what else to say, just thank you to this wonderful team."
We responded:
"Josh, thank you so much for your wonderful review! We're incredibly happy to hear about your positive experience with our team. Beth, Jordan, and Theo are indeed fantastic, and it's great to know they've been able to assist you so well over the past year. Your loyalty and kind words mean a lot to us. We're here to provide the greatest service possible and are glad to have you as part of our family here in Memphis. If you ever need anything, don't hesitate to reach out. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Palestine 1948

November 18, 2024

5  out of  5
rating by Palestine 1948
"Beth Tustin Is the best"
We responded:
"Beth is indeed fantastic! We're happy to have her on our team and grateful for your positive feedback. If you need any further assistance, don't hesitate to reach out. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Savannah Pappas

November 12, 2024

5  out of  5
rating by Savannah Pappas
"Can’t recommend this group enough! They were efficient as I needed same day confirmation of coverage and Jordan did just that!"
We responded:
"Savannah, thank you for your wonderful review! I'm glad to know that our team could assist you efficiently, especially with your same-day coverage needs. Jordan is indeed a valuable part of our team, and it's great to see his efforts recognized. If you need any further assistance, we're here to help. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Velma Thomas

October 18, 2024

5  out of  5
rating by Velma Thomas
"Jordan Brooks was very professional and helpful. I fact all the staff was professional."
We responded:
"Thank you, Velma! I'm glad to hear that Jordan and the rest of our team provided you with professional and helpful service. We truly appreciate your feedback and are always here to assist with any future needs. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Crystal Williams

October 7, 2024

5  out of  5
rating by Crystal Williams
"Colin and Beth both give top tier customer service. I highly recommend them for all of your insurance needs."
We responded:
"Crystal, thank you for your kind words! I'm thrilled to hear that you had a great experience with both Beth and me. Your recommendation means a lot, and I truly appreciate your trust in us for your insurance needs. If there's ever anything else we can assist you with, don't hesitate to reach out. We're here for you! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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mosserati

September 26, 2024

5  out of  5
rating by mosserati
"Mr.Theo Hunt was very helpful and knowledgeable with all the questions I asked. I really appreciate him for that."
We responded:
"Thank you for your wonderful review, Mosserati! I'm glad to hear that Theo was able to assist you with your questions. His knowledge and helpfulness are truly valued here. If you need any further assistance, don't hesitate to reach out. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Maggie Odom

Maggie Odom

September 17, 2024

5  out of  5
rating by Maggie Odom
"Jordan has been incredibly helpful with my auto, renters, and life insurance needs. He took the time to thoroughly explain what each policy covers and what it doesn't, breaking down the details in a way that's easy to understand. I really appreciate his patience and the clarity he provided, especially since I'm new to navigating insurance. His assistance has made the process much smoother for me."
We responded:
"Maggie, thank you for sharing your experience! I'm glad to hear that Jordan was able to assist you with your auto, renters, and life insurance needs. It's wonderful that he took the time to explain everything clearly and patiently, especially since you're new to insurance. We're grateful for your kind words and are here to help with any insurance questions or needs. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Carly&Carmyn TWINZ

September 11, 2024

5  out of  5
rating by Carly&Carmyn TWINZ
"Theo Hunt is was very helpful and delightful to talk to!"
We responded:
"Thank you, Carly and Carmyn, for your wonderful review! I'm glad to hear that Theo was helpful and delightful to talk to. We appreciate your feedback and look forward to assisting you with any future needs. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Phil Deez

Phil Deez

August 20, 2024

5  out of  5
rating by Phil Deez
"Jo Lynn and Beth are extremely helpful and punctual. They took the time to assist me and got me what I needed in a timely manner."
We responded:
"Phil, thank you for your positive review. I'm glad Jo Lynn and Beth were able to assist you promptly and effectively. We appreciate your feedback and look forward to helping you with any future needs. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Diamond Owens

Diamond Owens

August 9, 2024

5  out of  5
rating by Diamond Owens
"I’ve been speaking with Mr. Theo and he always provide the very best customer service and I definitely recommend him for all of your inquiries! 10/10"
We responded:
"Hey Diamond, Thanks a ton for the awesome review! I'm really happy to hear that Theo has been providing you with top-notch customer service. Your recommendation means a lot to us. If you have any more inquiries or need assistance, we're always here for you! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Demetreus Adkison

Demetreus Adkison

August 2, 2024

5  out of  5
rating by Demetreus Adkison
"Theo was very helpful"
We responded:
"Hey Demetreus! Thanks for the awesome review! I'm glad Theo could help you out. If you need anything else, feel free to reach out. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Kathleen Hurt

July 15, 2024

5  out of  5
rating by Kathleen Hurt
"I've been talking to Theo Hunt from this office to secure both Auto and Homeowner's Insurance Policies. He was very Professional but at the same time Kind, Respectful, and Patient. He took the time to explain the provisions of the policies and the process for making the change from my current provider. I could not have asked for a better Agent. Thank You Theo, Your Help Was Awesome!!"
We responded:
"Thank you, Kathleen! I'm glad to hear that Theo provided you with professional, kind, and patient service while explaining your Auto and Homeowner's Insurance policies. We appreciate your positive feedback and are here for any future insurance needs you may have. - Colin Vickrey, State Farm Insurance Agent, Memphis, TN"
Profile photo of Linda Fleming

Linda Fleming

June 26, 2024

5  out of  5
rating by Linda Fleming
"Recently searched for better pricing for my auto coverage. Jordan at this State Farm office was excellent at helping me make the transaction - knowledgeable, courteous and very reliable in dealing with me. Highly recommend Colin Vickery State Farm Agency."
We responded:
"Linda, I'm thrilled you found Jordan to be knowledgeable, courteous, and reliable in assisting with your auto coverage! I'm pleased you had a great experience at our State Farm office. We're grateful for your recommendation and look forward to helping you further. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Ariyun Jordan

May 31, 2024

5  out of  5
rating by Ariyun Jordan
"Get With Theo Hunt He Gone Get You Right ! Best Customer Service Experience You’ll Get"
We responded:
"Ariyun, I'm glad that Theo provided you with the best customer service experience! We're pleased to hear that you had a great experience with us. Thank you for choosing our office for your insurance needs! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Ariyun Jordan

Ariyun Jordan

May 31, 2024

5  out of  5
rating by Ariyun Jordan
"Get With Theo Hunt He Gone Get You Right ! Best Customer Service Experience You’ll Get"
We responded:
"Ariyun, I'm glad that Theo provided you with the best customer service experience! We're pleased to hear that you had a great experience with us. Thank you for choosing our office for your insurance needs! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Dana Toler

Dana Toler

May 20, 2024

5  out of  5
rating by Dana Toler
"Colin is absolutely the best State Farm agent! He has an awesome office staff who is willing to go above and beyond to help you and give you the best deals for your needs. I would personally like to shout out Jordan who has been absolutely amazing! Thanks so much for all you do!"
We responded:
"Dana, I'm glad you had an amazing experience with our office staff, especially Jordan! We're pleased to provide you with the best deals and exceptional service. Thank you for your kind words, and we look forward to assisting you further!"
Profile photo of Ahmed Siddiqui

Ahmed Siddiqui

May 17, 2024

5  out of  5
rating by Ahmed Siddiqui
"Best Auto insurance. Member since 2021 and never had any issue. Jordan is my favourite"
We responded:
"Ahmed, we're pleased to hear you've had a great experience with our auto insurance services, especially with Jordan! Your satisfaction is our priority, and we're grateful for your positive feedback! If you ever need assistance in the future, our office is here to help! Thank you for choosing us! - Colin Vickrey, State Farm Insurance Agent, Memphis, TN"
Profile photo of Paula Jones

Paula Jones

April 25, 2024

5  out of  5
rating by Paula Jones
"Mr. Theo is very helpful and understanding. Great customer service skills"
We responded:
"Paula, thank you for your kind words! We're happy to hear Theo was able to provide a great experience. - Colin Vickrey - State Farm Insurance Agent"
Profile photo of T Nealy

T Nealy

April 21, 2024

5  out of  5
rating by T Nealy
"Jordan Brooks was a pleasure to work with and very helpful!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Jordan made your experience enjoyable and provided valuable assistance! If you ever need further assistance, don't hesitate to reach out! We're here to help! - Colin Vickrey - State Farm Insurance Agent | Memphis, TN"
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Yvonne Conner

April 15, 2024

5  out of  5
rating by Yvonne Conner
"Mr. Hunt has done amazing job. He was very professional. He also helpful and kind person. He got what I ask for right then and there!!!"
We responded:
"Yvonne, thank you for your feedback and shoutout to Theo! We're delighted to hear that he provided amazing service and met your needs promptly. We appreciate your kind words! - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
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Bryan Corbett

March 27, 2024

5  out of  5
rating by Bryan Corbett
"Great local office to work with. Shout out to Beth Tustin!"
We responded:
"Wow, thank you, Bryan, for the fantastic 5-star rating! We are gald that you had a great experience working with our local office, especially with Beth. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"
Profile photo of Chad “TChad *the T is silent*” Wick

Chad “TChad *the T is silent*” Wick

March 27, 2024

5  out of  5
rating by Chad “TChad *the T is silent*” Wick
"Beth is absolutely awesome!! Great team, great people."
We responded:
"Chad, thank you for the fantastic 5-star rating! We are thrilled to hear that you had an awesome experience with Beth and our team. Your kind words mean a lot to us, and we appreciate your positive feedback. We look forward to continuing to provide you with excellent service and support. - Colin Vickrey - State Farm Insurance Agent, Memphis, TN"